Discovery Call Prep vs SOP Writer

Discovery Call Prep

By Mohit Agarwal (PM Skills)

Get a research brief, smart questions, and a clear game plan before every sales call.

SOP Writer

By Mohit Agarwal (PM Skills)

Generate formal Standard Operating Procedures with steps, roles, and quality checks.

Discovery Call Prep

• Researches the prospect company — size, stage, recent news, and what someone in their role likely cares about
• Writes a call hypothesis: their probable pain, why they'd care about you, and what might kill the deal
• Builds a question flow that moves from context to pain to buying process without feeling like an interrogation
• Defines what success looks like so you know if the call actually moved things forward
• Suggests a specific next step to propose at the end of the call

SOP Writer

• Writes structured SOPs with purpose, scope, responsibilities, and step-by-step procedures
• Includes RACI-style role assignments for each action
• Adds quality checkpoints and non-conformance handling
• Formats for compliance standards like ISO 9001, GMP, or regulatory frameworks
• Produces version-controlled documents ready for review and approval

Reach for Discovery Call Prep when…

• You have a discovery call with a new prospect and want to show up with context
• You're doing founder-led sales and need structure so every call gets better
• You want to ask smarter questions instead of pitching too early
• You need to qualify whether this lead is real or just 'sounds interesting'

Reach for SOP Writer when…

• You're documenting a repeatable process for your team or for compliance
• You need a formal work instruction that can pass an audit
• You're scaling operations and need consistent procedures across people
• You're onboarding new hires and want clear, step-by-step guides