Token Swap on Base & Polygon vs Churn Prevention & Retention

Token Swap on Base & Polygon

By Coinbase

Buy, sell, or swap crypto tokens like ETH, USDC, and POL directly from chat.

Churn Prevention & Retention

By Corey Haines (Marketing)

Design cancel flows, save offers, and payment recovery to keep more subscribers.

Token Swap on Base & Polygon

• Swaps tokens like ETH, USDC, and POL on Base or Polygon networks
• Accepts plain requests like 'buy $10 of ETH' or 'sell ETH for USDC'
• Handles dollar amounts, decimals, and atomic units automatically
• Checks wallet balance and authentication before executing trades
• Supports custom slippage settings and outputs JSON results if needed

Churn Prevention & Retention

• Designs complete cancellation flows with exit surveys and targeted save offers
• Maps different cancel reasons to the right retention offers (discounts, pauses, feature unlocks)
• Sets up failed payment recovery sequences to reduce involuntary churn
• Provides templates for exit surveys that identify why customers are leaving
• Creates offer strategies based on your pricing, plans, and customer segments

Reach for Token Swap on Base & Polygon when…

• You need to buy or sell crypto without leaving your AI chat
• You want to swap tokens quickly without navigating an exchange UI
• You're managing small trades or testing token conversions
• You need a simple way to convert between USDC, ETH, or POL

Reach for Churn Prevention & Retention when…

• You're losing too many subscribers and need to understand why
• You want to build a cancellation flow that actually saves customers
• Your payment failures are causing churn you could prevent
• You need to decide what retention offers to show and when