Contract vs Churn Prevention & Retention

Contract

By ClawHub Community

Draft contracts from scratch with guided questions, clause suggestions, and version tracking.

Churn Prevention & Retention

By Corey Haines (Marketing)

Design cancel flows, save offers, and payment recovery to keep more subscribers.

Contract

• Asks discovery questions to understand your contract type, parties, and terms
• Generates contract clauses based on your answers and offers alternatives for critical sections
• Tracks every version of your draft so you can see what changed
• Identifies potential risks and ambiguities in the language
• Manages multi-party negotiation by tracking positions and suggesting compromises

Churn Prevention & Retention

• Designs complete cancellation flows with exit surveys and targeted save offers
• Maps different cancel reasons to the right retention offers (discounts, pauses, feature unlocks)
• Sets up failed payment recovery sequences to reduce involuntary churn
• Provides templates for exit surveys that identify why customers are leaving
• Creates offer strategies based on your pricing, plans, and customer segments

Reach for Contract when…

• You're a freelancer drafting a service agreement with a new client
• You need to formalize a partnership or vendor relationship quickly
• You're negotiating terms and want to track all the back-and-forth versions
• You need a first draft to send to your lawyer for review

Reach for Churn Prevention & Retention when…

• You're losing too many subscribers and need to understand why
• You want to build a cancellation flow that actually saves customers
• Your payment failures are causing churn you could prevent
• You need to decide what retention offers to show and when